Privacy policy
This policy explains how personal data is processed when you browse the website, make an enquiry or complete a booking.
38627, Arona, Santa Cruz de Tenerife
How What 2 Do Tenerife collects, uses, stores and protects personal information.
1. Data controller
The data controller is Samantha King Canham, trading as What 2 Do Tenerife, NIF 45866693R, at the professional address and contact details shown on this page.
2. Data and purposes
We may process identification and contact details, booking information, participant information, messages, payment status, technical data and any information you voluntarily provide.
The purposes are to answer enquiries, process and coordinate bookings, manage payments and refunds, provide customer support, prevent fraud, maintain website security and comply with legal obligations.
3. Legal bases and recipients
Processing is based, depending on the case, on performance of a contract or pre-contractual measures, legal obligations, legitimate interests in operating and protecting the service, and consent where required.
Data may be shared only when necessary with activity providers, booking technology providers, payment processors, hosting and communication providers, professional advisers and competent public authorities.
4. Retention and security
Personal information is kept only for as long as necessary for the relevant purpose and for the periods required to address contractual, tax, accounting or legal responsibilities.
Reasonable technical and organisational measures are used to protect data, although no online service can guarantee absolute security.
5. Your rights
You may request access, rectification, erasure, restriction, portability or objection, and may withdraw consent at any time where processing relies on consent.
Requests can be sent to hello@what2dotenerife.com. You may also lodge a complaint with the Spanish Data Protection Agency at www.aepd.es.
